webinars

Webinars

Welcome to Loyalty Leader University

Welcome to eLearning, the future of training—low cost, no travel and minimal time commitment! Now you can participate in Loyalty Leader® workshops while you’re sitting at your desk, in a conference room, or even an auditorium! Each program is “live” and 60 minutes in length. They are generally scheduled from 11:00 a.m. – Noon Central time. You will receive participation instructions and access code information 72 hours prior to the program for which you have registered.

Webinars

Webinars allow you to view a PowerPoint presentation through your Web browser while you listen to the audio through your computer speakers or telephone. Phone charges will apply if you choose the telephone option.

Live Webinars

Pre-Recorded Webinars

All pre-recorded webinars come as instant downloads for you to begin your next training right away. Webinars come with a full video and workbook for you and your team to follow along with Deb.


Tune Up Your Telephone Skills

Selling with Style

Managing Your Customers’ Moments of Truth

How to Shake Off the Chill of Cold Calling

How to Master the Art of Networking

How to Embrace and Manage Workplace Change

How to Deal with Difficult People

How to Build Loyalty With Angry Customers

Email Etiquette for Everyone in the Workplace

Don’t Settle for Satisfied! Build Customer LOYALTY

Cubicle Etiquette-Creating a Positive, Productive Workplace

Building Solution-Oriented Teams through the Power of Possibility Thinking

Creating Customer Loyalty through C.A.R.I.N.G. Service