Welcome to Loyalty Leader University

Welcome to eLearning, the future of training—low cost, no travel and minimal time commitment! Now you can participate in Loyalty Leader® workshops while you’re sitting at your desk, in a conference room, or even an auditorium! Each program is “live” and 60 minutes in length. They are generally scheduled from 11:00 a.m. – Noon Central time. You will receive participation instructions and access code information 72 hours prior to the program for which you have registered.


Webinars allow you to view a PowerPoint presentation through your Web browser while you listen to the audio through your computer speakers or telephone. Phone charges will apply if you choose the telephone option.

Looking for something specific for you and your team? Contact Deb to discuss your training objectives, get a quote, or schedule training for your team!

info@loyaltyleader.com | 414-331-3872

Live Webinars

Recorded Webinars

All pre-recorded webinars come as instant downloads for you to begin your next training right away. Webinars come with a full video and workbook for you and your team to follow along with Deb.

FREE! How to Create a Customer-Focused Workplace

How to Start a Training & Consulting Business – Part I: Assessing Your Skills

Leading Your Team to Excellence

You Are in Sales No Matter What Your Title

Tune Up Your Telephone Skills

Selling with Style

Managing Your Customers’ Moments of Truth

How to Shake Off the Chill of Cold Calling

How to Master the Art of Networking

How to Embrace and Manage Workplace Change

How to Deliver Exceptional Internal Customer Service

How to Deal with Difficult People

How to Build Loyalty With Angry Customers

Email Etiquette for Everyone in the Workplace

Cubicle Etiquette-Creating a Positive, Productive Workplace

Building Solution-Oriented Teams through the Power of Possibility Thinking

Creating Customer Loyalty through C.A.R.I.N.G. Service

Do’s and Don’ts of Customer Communications