There is a lot at stake every time you hit the email “send” button. Avoid embarrassing errors and mistakes that can have serious consequences. During this Webinar, Deb Schmidt will teach you how to properly use email to make it a highly effective tool for workplace communications. These email etiquette tips and guidelines will help you to increase your professional credibility when communicating with your co-workers and customers.

You will learn:

• The truth behind 6 common email myths
• Avoiding email pitfalls that damage customer and co-worker relationships
• 7 essential elements of email etiquette
• How to enhance your professional credibility through email messages
• 5 secrets of using email to build customer and co-worker loyalty
• 7 easy-to-follow guidelines for creating effective email messages
• What “flaming” is and how to avoid it before it destroys your reputation
• 6 reasons NOT to send email
• 7 questions you must ask yourself before you click the “send” button
• … and more