webinars

Thursday, July 15

Email Etiquette That Builds Customer & Coworker Loyalty

July 15, 2021 / 11:00 a.m. - Noon Central

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11:00 am – Noon Central Standard Time

This Webinar is “live” and 60 minutes in length. You will receive your participation instructions and access code information 72 hours prior to the program. A workbook will also be provided to make it easy for you and your team to follow along with Deb. This webinar will benefit all employees. Your registration entitles you to include everyone on your team at one site. Your Zoom registration link will be emailed to you after your order is received.

Because of its abuse and misuse, email is doing more damage to workplace and customer relationships than any other form of communication. When you use email improperly, it serves as a serious source of frustration for your co-workers. Improper use of email may even be driving your customers away. Even worse, it can put you and your company at serious risk.

Email is the most popular form of communication used in business today. The number of emails sent on an average day is expected to exceed 10 billion worldwide in this coming year. This exceeds the daily number of telephone calls, faxes, and standard mail messages combined!

During this Webinar, Debra J. Schmidt will teach you how to properly use email to make it a highly effective tool for workplace communications. These email etiquette and guidelines will help you to increase your professional credibility when communicating with your co-workers and customers.

You’ll learn:

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