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Meet Deb Schmidt Trainer, Speaker & Author

In demand as one of the nation's top customer service trainers.

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Sean Humby

I just wanted to send a short message thanking you for your fantastic newsletter. I work as a consultant and trainer in the UK with clients in the leisure industry.  The content of your newsletter is fabulous. It has numerous tips and real life stories of where excellent customer service has won the day, or more importantly won the customer.