She helps companies boost their profits through
greater customer, employee and brand loyalty. Debra
provides training and presentations for Fortune
500 companies, small businesses, professional
organizations and trade associations. more ╗
Full of interesting tips, quizzes and compelling true stories of good, bad and ugly customer service. From building a loyalty-focused culture to dealing with angry customers, to boosting the bottom line, you'll learn powerful guidelines for retaining your valuable, existing customers. more ╗
Keep more customers. Retain more employees.
Get more referrals. Sell more products.
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Thank you for all of the great ideas you shared with our management team to keep the customer loyalty momentum going long after your seminar. The team loved your presentation and there has been an extraordinary change in their attitudes.
Miller Brewing Company