WOW! Excellent newsletter! Was particularly interested in your article about disengaged employees. Thanks for your input. ...  more

Jane Henderson
School Nutrition Director
New Berlin Public Schools

Loyalty Leader® Inc.

Consulting Services

Loyalty Leader® Inc. is a value-based consulting firm that specializes in sales training, customer retention, change management, team building, executive coaching and leadership development. We provide consulting, training and speaking services to companies, professional organizations and trade associations throughout the United States to help companies boost their profits. Our consulting services and training seminars result in enhanced customer service skills, improved employee attitudes, effective sales skills, more productive work teams and clearer workplace communications.

Consulting Services include:
  • Marketing Planning
  • Leadership Development
  • Executive Coaching
  • Communications Analysis
  • Behavioral Style Analysis
  • Project Management
  • Business Development Strategies
Debra J. Schmidt is the founder and CEO of Loyalty Leader® Inc. Debra is a customer loyalty expert, specializing in customer and employee retention. She is known as "Loyalty Leader and has provided consulting services and training throughout the United States and Canada."

Loyalty Leader® Inc. establishes long-term alliances with our clients, who have included Northwestern Mutual, Miller Brewing Company, Lucent Technologies, Midwest Express Airlines, U.S. Bank and GE Marquette Medical Systems. Our consulting services deliver measurable results based on each client's specific objectives. All of our programs and services are designed to compliment the culture of our clients' businesses.

Loyalty Leader Consulting Packages

Creating a Customer-Focused Culture

Package #1 - Assessment and Program Development

Debra J. Schmidt will create a customized blueprint and help you to develop a comprehensive Customer Service Initiative for your organization that includes the following:
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